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<h2 style="margin-left:0px;">Our Staff</h2>Here is an introduction to our Staff. Personnel is placed here by years of service. You will find highly professional and experienced public adjusters and staff that can help you rebuild your life after a devastating loss:

Staff

Alice Young is the Owner and CEO of Brown O'Haver Oklahoma. She has worked in the public adjusting business since she was 16 years old participating in the preparation of inventories from burned-out homes. Alice earned a B.S. in Communication from Southern Utah University and has post-graduate training at the University of Oklahoma. She has excelled in the industry and has earned recognition as a Certified Professional Public Adjuster (CPPA), a&nbsp;Senior Professional Public Adjuster (SPPA), and earned her Associates in Insurance (AIC) in 2022.&nbsp; Alice also has served in managerial positions of two of the largest retail chains in the world, lending expertise to her abilities in commercial claim property valuation.

Alice Young, AIC, SPPA

John Whitson is the Chief Financial Officer for Brown O’Haver, Oklahoma.&nbsp;&nbsp;Married to Alice, John has been with Brown O’Haver since the beginning but officially started in July of 2011.&nbsp;&nbsp;Prior to working for BOH John worked for FedEx Kinkos and Ricoh America.&nbsp;&nbsp;In his role John is responsible for the financial decisions of Brown O’Haver, however he really enjoys his role in advertising as John from BOH.&nbsp;&nbsp;He has appeared live on KREF radio once a month for six years with Toby Rowland to educate listeners on what Brown O’Haver is and how they can help in the handling of insurance claims.&nbsp;&nbsp;This experience led him to create the Boomer Bevo Podcast with Kevin Miller which allows both of them to share their love of the University of Oklahoma and the University of Texas, respectively.&nbsp;&nbsp;​

John Whitson

Jessica Isam is the Chief Operations Officer and Senior Staff Adjuster at Brown O’Haver of Oklahoma. Jessica has been with Brown O’Haver since the fall of 2013, starting out as an inventory specialist following the May 2013 tornado. In her current role, Jessica is responsible for the internal day to day operations with our staff, as well as the oversight of claims adjusting and processing&nbsp;handled by our office.&nbsp;Jessica graduated from Mid-America Christian University in 2015 with a degree in Business Administration and Ethics. In her free time, she enjoys being outdoors, traveling, and reading.&nbsp;

Jessica Isam

Jeffrey got started in the insurance industry in 2013 shortly after the tornadoes in Moore, OK. For the past 9 years he has worked as an inventory specialist, claims representative, and is now a licensed adjuster. You can find Jeffrey as one of the first people on site at any loss in the metro area.<div>Jeffrey has recently started working full time with Brown O'Haver after teaching English in South Korea for 2 years. Before that, he played collegiate golf at the University of Arkansas at Monticello where he majored in Composition and Rhetoric. He also has a cat named "Phil" who happens to be a licensed adjuster as well.</div>

Jeffrey Whitson

Jeff has been with Brown-O’Haver since March 2011, first as a temporary employee and then part-time before moving to full time as a claims assistant in July 2015. &nbsp;He brings years of customer service to the business along with an analytical eye for numbers and detail with the ultimate goal of making sure the customer is fairly treated and gets everything that we can give to them. &nbsp; He is from Oklahoma and also works as a Church Musician, singing as well as playing the piano and organ.

Jeff Goyette

Kevin Miller is the head Inventory Specialist for our Oklahoma Office. He has years of customer service and insurance experience, working in customer service for Zurich Insurance for 5 years before he began working for Brown O’Haver in 2017. Kevin brings a wide range of talents to the Brown O’Haver office, including his attention to detail and his ability to connect with our clients. He is also a licensed adjuster. In his free time, Kevin enjoys watching any and all sports, spending time with his wife Kasey, and grilling in the Oklahoma wind. Kevin is also a host on the Boomer Bevo Podcast with John Whitson which allows both of them to share their love of the University of Texas and the University of Oklahoma, respectively.&nbsp;&nbsp;

Kevin Miller

Leslie was retired from the Oil and Gas Industry and joined Brown-O'Haver as a temporary employee in March&nbsp;2020.&nbsp; After only 6 months, she was hired full-time as an Assistant in the Inventory Department.&nbsp; She has a background in imaging, contracts and legal documents.&nbsp; Her knowledge and accuracy are a good fit for Brown-O'Haver as she is dedicated to providing clients with the most accurate accounting for their personal property loss.&nbsp; She provides transcription and inventory services for the company as well as photo inventories, pricing, physical inventory&nbsp;and rebuttals.​

Leslie Penney

Lauren Brown—some of her most favorite people in her world call her “LaLa”—was born and for the most part raised in Cleveland County, Oklahoma. Even though she has been a full-time Norman resident since 2006, over the years, Lauren has taken time out for part-time travels including both national and international adventures via planes, trains, boats, automobiles, foot and even bicycles! She has an infatuation with all things “old” and in her own right, she’s a “meaningful maximalist.” Her appreciation for gently used items often has her looking for her next piece at early Saturday morning estate sales,&nbsp; garage sales, thrift and antique shops both near and far! When it comes to her passion for fashion, she has forever vowed to choose thrift shops over the mall not only for the challenge of the hunt, but for the art of the “reuse-reduce-recycle” philosophy. For school, Lauren attended the University of Oklahoma’s College of Architecture. She majored in Interior Design and minored in Architecture with an emphasis on Environmental Sustainability and graduated class of 2015. Her favorite activities include, but are not limited to: dopamine dressing, cardio karaoke, crafting and creating, cycling, skating, hiking, kayaking, camping—pretty much anything outdoors and in the sunshine, cooking, baking, being with family and friends, reading, gardening, researching, growing both metaphorically and spiritually! Favorite saying to live by: “The only way to eat a whole elephant is one bite at a time!” Favorite mantra: Trust more. Fear less. Although she is the newest member to the team she is excited to have the opportunity to apply her quirky skillsets and ever increasing knowledge to the success of BrownO’Haver!

Staff

Our Staff